Projects and Quota: Difference between revisions

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<span id="In-a-Nutshell"></span>
<span id="In-a-Nutshell"></span>{{InANutshell|<li>Each bwCloud-OS project has predefined '''quotas''' for vCPU, RAM, storage, networks, etc. Quota increases can be requested via the  [https://bw-support.scc.kit.edu/ bwSupportPortal].</li>
{{InANutshell|
<li>'''(Group-)Projects''' allow shared access to resources. Project members can manage instances collaboratively.</li>
<li>Each bwCloud-OS project has predefined '''quotas''' for vCPU, RAM, storage, and networks. Quota increases can be requested via the  [https://bw-support.scc.kit.edu/ bwSupportPortal]</li>
<li>Quotas can be assigned to a project in multiple [[Registration#Regions|regions]].</li>
<li>'''Group projects''' allow shared access to resources. Members can manage instances collaboratively. Quotas can be assigned in multiple regions. Every group project requires a named '''owner''' as the primary contact. </li>
<li>A designated '''project owner''' is required to manage the project and act as the main contact.</li>}}Cloud resources are encapsulated into different projects.
<li>Instances cannot be '''moved between projects''' directly. Use snapshots and volume transfer as described
[[Storage#Download_Volumes_or_Images{{!}}here]].</li>
}}


=== Project owner ===
Each project has an [[Entitlements in bwCloud-OS|eligibility]] assigned to it. The owner of the eligibility is always the owner of the project. Only the project owner can request via [https://bw-support.scc.kit.edu/ Ticket] changes on the project. The owner can be changed later if needed.
__TOC__
Quota
(Project-)Quota defines the resource limits allocated to a project, such as vCPUs, RAM, networks, storage, etc.


__TOC__
= FAQ =


== How can I switch between projects? ==
A user can be a member of multiple projects, and projects can have quota in multiple bwCloud-OS [[Registration#Regions|regions]].


To switch between projects and regions, use the project/region selector button located at the top left of the '''[https://portal.bw-cloud.org/ Dashboard]'''. This allows you to choose the target project and corresponding region for your current session.
[[File:Project selection.png|center|thumb|551x551px]]


=Group Projects =
== Can I move an instance to another project? ==
<span id="Instance-Transfer"></span>
Instances cannot be directly moved between projects. However, you can use the following workaround, provided the target project has sufficient available quota:


== In which situations is a group project useful? ==
'''In the Source Project:'''
<span id="Group-Project"></span>
# Create a '''snapshot''' of the instance. The snapshot will appear under '''Images'''.
# From the snapshot, create a '''volume'''. The volume will appear under '''Volumes'''.
# Create a '''transfer''' for the volume and record the '''Transfer ID''' and '''Authorization Key'''.
'''In the Target Project:'''
# Go to '''Volumes''' and select '''Accept Transfer'''.
# Enter the recorded '''Transfer ID''' and '''Authorization Key'''. The volume will now appear under '''Volumes'''.
# Convert or upload the volume to an '''image'''. The image will appear under '''Images'''''. This process may take some time''.
# Launch a new instance from the image in the target project.


Group projects allow multiple users to share and jointly manage resources within a single bwCloud-OS project. This is particularly useful for:
== In which situations is a new project useful? ==
Projects allow multiple users to share and jointly manage resources within a single bwCloud-OS project. This is particularly useful for:


* '''Collaborative administration''' of servers with a '''long-term or operational''' purpose
* '''Collaborative administration''' of servers with a '''long-term or operational''' purpose
* '''Teaching or training scenarios''', where students or participants need to work together
* '''Teaching or training scenarios''', where students or participants need to collaborate
* Projects that involve users from '''multiple bwCloud-OS [[Registration#Regions|regions]]'''
* Projects that involve users from '''multiple bwCloud-OS [[Registration#Regions|regions]]'''


Such collaboration is also supported through the use of '''access tokens''' ([[Programmatic Access and Automation#Application Credentials|Application Credentials]]).<blockquote>💡 '''Note:'''
Such collaboration is also supported through the use of '''access tokens''' ([[Programmatic Access and Automation#Application Credentials|Application Credentials]]).


If the only goal is to allow multiple users to connect to the same virtual machine, you can simply add their '''SSH public keys''' to the <code>~/.ssh/authorized_keys</code> file on the VM.
* '''Note:''' If the only goal is to allow multiple users to connect to the same virtual machine, you can simply add their '''SSH public keys''' to the <code>~/.ssh/authorized_keys</code> file on the VM. In that case, a new project is '''not required'''.


In that case, a group project is '''not required'''.</blockquote>
== What does resource administration look like in a project? ==
OpenStack uses a basic role and rights model:


* There is the role of '''“'''Administrator'''”''', which is reserved exclusively for members of the bwCloud-OS operations team.
* All regular users have the same standard user permissions.


As a result:


== How can I request a group project? ==
* Every project member can '''see all shared resources''' (instances, images, security groups, etc.).
<span id="Group-Project-Application"></span>
* All members can '''create, modify, or delete''' resources.
* There are '''no internal role distinctions''' within a project — all members have '''equal rights'''.


To create a group project, you need to submit a [https://bw-support.scc.kit.edu/ support ticket] with specific information about your request. Please note:
== How can I request a new project? ==
To create a new project, you need to submit a [https://bw-support.scc.kit.edu/ Ticket] with specific information about your request. Please note:


* Only users who are already '''registered in bwCloud-OS''' can be added as '''project members'''.
* Only users who are already '''registered in bwCloud-OS''' can be added as '''project members'''.
* The project must have a designated owner. Please review the [[Projects and Quota#Group-Project-Owner|role]] of the '''project owner''', who is responsible for managing the project and its quota usage.
* The project must have a designated owner. Please review the [[Projects and Quota#Group-Project-Owner|role]] of the '''project owner''', who is responsible for managing the project and its quota usage.
* The project name should be no longer than 16 characters.


Use the following '''template''' in your request:
Please use the following '''template''' when submitting your request:
<pre>
<pre>
SUBJECT:        NEW_PROJECT
SUBJECT:        NEW_PROJECT
MOTIVATION:    TEXT
REGION:        NAME
REGION:        NAME
MOTIVATION:     TEXT
PROJECT_NAME:   NAME
OWNER_UUID:    UUID
OWNER_UUID:    UUID
PROJECT_NAME:  NAME (maximum 16 characters)
MEMBER_UUIDS:  UUID, UUID, ...
MEMBER_UUIDS:  UUID, UUID, ...
NUMBER_VM::    INTEGER
NUMBER_VM:     INTEGER
RAM_GB:        INTEGER
RAM_GB:        INTEGER
VCPU:          INTEGER
VCPU:          INTEGER
Line 55: Line 79:
</pre>
</pre>


== Why is it necessary to specify a group project owner? ==
=== Notes ===
<span id="Group-Project-Owner"></span>
<span id="Group-Project-Notes"></span>
* Members of the '''University of Stuttgart''' are subject to '''special rules''', which are explained in detail [[Custom Rules|here]].


The person designated as the '''group owner''' is needed for several important reasons:
== Why is it necessary to specify a project owner? ==
The person designated as the '''project owner''' is needed for several important reasons:


# '''Billing and accountability'''   If cost allocation is introduced in the future, any billing or formal communication related to the group project will be directed to the group owner's institution or department. (Note: The owner can be changed later if needed.)
# '''Billing and accountability''': [[Charging|Cost allocation]] is introduced with bwCloud-OS (Gen3), any billing or formal communication related to the project will be directed to the project owner's institution.
# '''Primary contact for the bwCloud-OS team'''   The group owner acts as the main contact person for bwCloud-OS administrators — for operational issues, incidents, and support inquiries.
# '''Primary contact for the bwCloud-OS team''': The project owner acts as the main contact person for the bwCloud-OS team — for operational issues, incidents, and support inquiries.
# '''User and membership management'''   The owner is responsible for managing group membership. We can only accept requests to add or remove members from the owner (or a designated replacement), since all group members have the same technical permissions and we otherwise cannot verify authority.
# '''User and membership management''': The owner is responsible for managing project membership. We can only accept requests to add or remove members from the owner (or a designated replacement), since all project members have the same technical permissions. Otherwise, we cannot verify who has the authority to manage membership.


== Can the project owner be a functional or shared account? ==
No. All accounts and identifiers used in bwCloud-OS — including those for '''project owners''' and '''project members''' — must be assigned to '''individual, identifiable persons'''.


== Are the group members alterable? ==
== Can project members be changed? ==
<span id="Group-Project-Members"></span>
Yes, members of a project can be '''added or removed''' at any time.


At bwCloud-OS registered users can be added to a group project. Members can also be removed from the project. Requests to change group members can only be made by the group owner.  
'''Only the''' '''project owner''' is authorized to request changes to the project membership.
Answer the questions below and use the template for your request:
 
<pre>
 
 
To request member changes, please submit  a [https://bw-support.scc.kit.edu/ support ticket] and provide the following information using this '''template''':<pre>
SUBJECT:        MEMBER_PROJECT
SUBJECT:        MEMBER_PROJECT
NEW_OWNER:      UUID
NEW_OWNER:      UUID
Line 77: Line 107:
MEMBERS_REMOVE:  UUID, UUID, ...
MEMBERS_REMOVE:  UUID, UUID, ...
</pre>
</pre>
 
== How can I request an additional quota? ==
Write us a [https://bw-support.scc.kit.edu/ Ticket]. We will check your request and, if possible, grant the request.
To request additional quota, please provide the following information and submit your request via the [https://bw-support.scc.kit.edu/ Support Portal] using the following '''template''':
 
== How can I switch between projects? ==
A user can be a member of several group projects. The quota of a project is bound to exactly one bwCloud-OS region.
 
The target region and project can be choosen via the button at the top left of the dashboard.
 
[[File:Select project region.png|center|thumb|551x551px]]
 
 
== Can the group owner be a functional account? ==
No, all identifiers must be assigned to individual persons. This applies to both: the group owner(s) and the members of the group project. Group projects are no exception in this respect, the same rules apply here as for individual user projects.
 
== What does the administration of resources (instances, images, etc.) look like in a group project? ==
OpenStack has a very simple rights and role model: there is the role of "Administrator:in", who is allowed to do everything and see everything, and there is the normal user:in. The "Administrator" role is reserved for members of the bwCloud-OS operating group. Members of bwCloud-OS have the normal standard permissions.
 
A group project is therefore no different from a personal user:in project. There are only more than one person assigned to this project. This also means that any member of a group project can see all resources (running instances, security groups, images, etc.), create new resources, edit or delete them. A group project is therefore particularly suitable for scenarios in which several people look after resources on an equal footing, for example for the operation of web servers.
 
== How do I move an instance to another project? ==
An instance cannot be moved to another project per se. However, the following work around is possible. rerequisite is appropriate quota in the target project.
; Source Project
# Create a Snapshot/ a shadow copy of the instance. -> Snapshot appears under 'Images'.
# Under Images from the snapshot create a Volume. -> The volume appears under Volumes.
# Under Volumes create a Transfer for the volume and note the Transfer ID and the Authorization Key.
; Target Project
# Under Volumes select Accept transfer.
# Specify the saved Transfer ID and Authorization Key.-> The volume appears under Volumes.
# Convert/upload the volume to an Image. -> The image appears under Images (, this may take some time).
# Under Images start the image.
 
 
= Quota =
 
== Project Quota ==
'''Quota''' refers to the resource limits assigned to a project – such as '''vCPUs''', '''RAM''', '''networks''', and '''storage'''. There are two types of projects:
* '''Private User Project:''' Owned by a single individual; no additional members can be added. Quotas depend on the region and the assigned entitlements.
* '''Group Project:''' Multiple users collaborate and can flexibly allocate (quota) resources.
 
== Request Quota increase ==
Answer the points below and use that template for your request via our [https://bw-support.scc.kit.edu/ Support Portal:]


<pre>
<pre>
Line 123: Line 114:
MOTIVATION:    TEXT
MOTIVATION:    TEXT
USER_UUID:      UUID
USER_UUID:      UUID
PROJECT_UUID:  UUID (or ask for a new one)
PROJECT_UUID:  UUID  
NUMBER_VM::    INTEGER
NUMBER_VM:     INTEGER
RAM_GB:        INTEGER
RAM_GB:        INTEGER
VCPU:          INTEGER
VCPU:          INTEGER
Line 132: Line 123:
</pre>
</pre>


We will check your request and, if possible, grant the request.
=== Notes ===
= Specific Rules for Individual  Institutions  =
* The values you provide must represent the '''total desired quota''' for your project '''after''' the increase, '''not''' the additional amount to be added on top of your current quota.
 
Special rules apply to users at the University of Stuttgart, which are explained in more detail [[Stuttgart university quota|here]].

Latest revision as of 16:11, 8 January 2026

In a Nutshell
  • Each bwCloud-OS project has predefined quotas for vCPU, RAM, storage, networks, etc. Quota increases can be requested via the bwSupportPortal.
  • (Group-)Projects allow shared access to resources. Project members can manage instances collaboratively.
  • Quotas can be assigned to a project in multiple regions.
  • A designated project owner is required to manage the project and act as the main contact.

Cloud resources are encapsulated into different projects.

Project owner

Each project has an eligibility assigned to it. The owner of the eligibility is always the owner of the project. Only the project owner can request via Ticket changes on the project. The owner can be changed later if needed.

Quota

(Project-)Quota defines the resource limits allocated to a project, such as vCPUs, RAM, networks, storage, etc.

FAQ

How can I switch between projects?

A user can be a member of multiple projects, and projects can have quota in multiple bwCloud-OS regions.

To switch between projects and regions, use the project/region selector button located at the top left of the Dashboard. This allows you to choose the target project and corresponding region for your current session.

Can I move an instance to another project?

Instances cannot be directly moved between projects. However, you can use the following workaround, provided the target project has sufficient available quota:

In the Source Project:

  1. Create a snapshot of the instance. The snapshot will appear under Images.
  2. From the snapshot, create a volume. The volume will appear under Volumes.
  3. Create a transfer for the volume and record the Transfer ID and Authorization Key.

In the Target Project:

  1. Go to Volumes and select Accept Transfer.
  2. Enter the recorded Transfer ID and Authorization Key. The volume will now appear under Volumes.
  3. Convert or upload the volume to an image. The image will appear under Images. This process may take some time.
  4. Launch a new instance from the image in the target project.

In which situations is a new project useful?

Projects allow multiple users to share and jointly manage resources within a single bwCloud-OS project. This is particularly useful for:

  • Collaborative administration of servers with a long-term or operational purpose
  • Teaching or training scenarios, where students or participants need to collaborate
  • Projects that involve users from multiple bwCloud-OS regions

Such collaboration is also supported through the use of access tokens (Application Credentials).

  • Note: If the only goal is to allow multiple users to connect to the same virtual machine, you can simply add their SSH public keys to the ~/.ssh/authorized_keys file on the VM. In that case, a new project is not required.

What does resource administration look like in a project?

OpenStack uses a basic role and rights model:

  • There is the role of “Administrator”, which is reserved exclusively for members of the bwCloud-OS operations team.
  • All regular users have the same standard user permissions.

As a result:

  • Every project member can see all shared resources (instances, images, security groups, etc.).
  • All members can create, modify, or delete resources.
  • There are no internal role distinctions within a project — all members have equal rights.

How can I request a new project?

To create a new project, you need to submit a Ticket with specific information about your request. Please note:

  • Only users who are already registered in bwCloud-OS can be added as project members.
  • The project must have a designated owner. Please review the role of the project owner, who is responsible for managing the project and its quota usage.
  • The project name should be no longer than 16 characters.

Please use the following template when submitting your request: 

SUBJECT:        NEW_PROJECT
MOTIVATION:     TEXT
REGION:         NAME
PROJECT_NAME:   NAME 
OWNER_UUID:     UUID
MEMBER_UUIDS:   UUID, UUID, ...
NUMBER_VM:      INTEGER
RAM_GB:         INTEGER
VCPU:           INTEGER
STORAGE_GB:     INTEGER
SPECIAL_QUOTA:  TEXT
CUT_OFF_DATE:   dd.mm.yyyy

Notes

  • Members of the University of Stuttgart are subject to special rules, which are explained in detail here.

Why is it necessary to specify a project owner?

The person designated as the project owner is needed for several important reasons:

  1. Billing and accountability: Cost allocation is introduced with bwCloud-OS (Gen3), any billing or formal communication related to the project will be directed to the project owner's institution.
  2. Primary contact for the bwCloud-OS team: The project owner acts as the main contact person for the bwCloud-OS team — for operational issues, incidents, and support inquiries.
  3. User and membership management: The owner is responsible for managing project membership. We can only accept requests to add or remove members from the owner (or a designated replacement), since all project members have the same technical permissions. Otherwise, we cannot verify who has the authority to manage membership.

Can the project owner be a functional or shared account?

No. All accounts and identifiers used in bwCloud-OS — including those for project owners and project members — must be assigned to individual, identifiable persons.

Can project members be changed?

Yes, members of a project can be added or removed at any time.

Only the project owner is authorized to request changes to the project membership.


To request member changes, please submit a support ticket and provide the following information using this template:

SUBJECT:         MEMBER_PROJECT
NEW_OWNER:       UUID
PROJECT:         UUID
MEMBERS_ADD:     UUID, UUID, ...
MEMBERS_REMOVE:  UUID, UUID, ...

How can I request an additional quota?

To request additional quota, please provide the following information and submit your request via the Support Portal using the following template: 

SUBJECT:        NEW_QUOTA
MOTIVATION:     TEXT
USER_UUID:      UUID
PROJECT_UUID:   UUID 
NUMBER_VM:      INTEGER
RAM_GB:         INTEGER
VCPU:           INTEGER
STORAGE_GB:     INTEGER
SPECIAL_QUOTA:  TEXT
CUT_OFF_DATE:   dd.mm.yyyy

Notes

  • The values you provide must represent the total desired quota for your project after the increase, not the additional amount to be added on top of your current quota.
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